Kinisys Electric Bike Warranty
Please retain your receipt as this is your proof of purchase and entitlement
The frame of your new KiniSys Electric Bike is guaranteed for 6 years from date
The electrics are guaranteed for 24 months from the date of registration against
total battery failure.
Other main cycle parts have a one-year warranty.
Brake blocks/pads, tyres, lights and cables etc. are considered consumables
and replacements should be obtained from KiniSys Electric Bikes or your local bike shop.
All items are guaranteed against mechanical breakdown.
Accidental damage and wear and tear are not covered.
General Bike Manual
Please read through this manual carefully before taking your bike out on the road.
The first step is to fully charge the battery before use, so, put it on charge now
and while it is charging you can read through the rest of the manual.
This manual contains important information about how to safely use your bike.
If you have any questions about the operation of your KiniSys bike, then please
contact us on 020 8953 7642.
It is extremely important that you follow the safety guidelines contained in this manual in order to ensure maximum safety.
It is the owner's responsibility to carefully read all the contents of this manual
and to comply with all rules pertaining to the operation of bicycles and/or electric
bikes in your local jurisdiction.
• Please take extra care and caution when riding in snowy or rainy conditions.
• Your KiniSys electric bike should not be submerged in water due to the
electronics; this will cause a short circuit and damage the electronic apparatus.
• You should safeguard your battery to ensure its continued high performance.
The normal full cycle battery life is about 800 charge and discharge cycles.
• With proper care, maintenance and attention your KiniSys Electric Bike will give
you years of enjoyment.
• Frequent braking and starting, riding uphill, travelling against a strong wind,
starting from a standstill and riding on rough or muddy roads will consume extra
battery power and shorten the range.
• To get maximum life out of your battery please try to charge it at least once a
month. If you are storing or don't use your KiniSys electric bike often, then we
recommend that you charge the battery once a month to maintain maximum
• Your electric bike can be used in rain; however, it must not be submerged in
water or puddles. The controller, batteries, motor and other electrical devices
may be short circuited causing damage and a potentially dangerous situation.
• Do not use any charger or components other than that which are approved by
KiniSys Electric Bikes.
The battery chargers contain sensitive electronics - improper use or sudden
jolts can damage the charger and its internal electronics.
• Always turn off the motor and remove the key from the ignition before and during
charging to prevent serious damage to the controller and the battery.
Electric bikes must not be ridden by anyone under the age of 14.
In the past electric bike owners found themselves having to push their electric
bikes up steep hills or having to pedal the final leg of their journey home without
any help from the battery. This is because previous generations of electric bikes
had limited battery power.
All KiniSys electric bikes have 36 or 48-volt batteries, all our electric bikes have
either a 10Ah, 11.6Ah or 13.0 Ah battery.
Understanding Your Battery:
How to Charge the Battery
• Turn the key to OFF
• Insert the plug of the charger into the charging socket of the battery box
• Insert the charger into a wall outlet, a red light should now appear.
• Leave the battery charging for 5-6 hours
• When the light on the charger turns green your battery is charged
• The charger will become warm whilst charging so be sure not to place it next to
any flammable materials.
• You can charge your battery either attached to the bike or on its own.
To remove the battery with the key in the off position push the key into the battery
and turn in a anti clockwise direction, you will see a small lug at the top of the
battery disappear within the casing, now flip the saddle up and slide the battery
up and off the retaining rail. To replace the battery carry out the opposite
procedure and ensure that the locking lug locates within the hole in the battery
Never leave battery completely depleted or drained for more than 24 hours.
Always recharge the battery when possible even after a short journey.
• Always charge your battery in a dry and clean place, keep the charger dry and
Precautions whilst Charging the Battery
• Do not use any other charger than the one provided with your electric bike
• Do not attempt to open or make any amendments/repairs to the battery
• Avoid any contact with water when handling the battery
• Do not touch the two poles of the battery with your hands when removing it for
charging, please also avoid any other metals touching the battery as this may
cause a short circuit
• Keep out of reach of children
• Do not place anything on top of the charger or battery whilst they are charging
- it is normal for these to get warm during the charging process.
• If you do not use your bicycle for a long period of time then please ensure you
charge the battery on a monthly basis.
All Kinisys batteries are guaranteed against a total failure for 24 months from the
date of delivery. The battery guarantee does not cover the decreasing range that
the bike will travel after ownership, this is part of the battery deterioration and
therefore, is classed as wear and tear.
Your Kinisys electric bicycle can be used as a normal pedal bike by simply not
switching on the battery.
• Make sure that the red button under the throttle is not pushed in. This will
ensure that the bike will not accelerate away before you are ready if
• To use the throttle under electric power, make sure your battery is switched on
and the red button under the throttle is pushed in. The Control Unit on the
handlebars will light to show the remaining power in the battery.
If the unit shows 2 LEDs or less, it is recommended that you charge the battery.
• Your KiniSys electric bike is fitted with a low, medium and high variable power
sensor situated on the handlebars. When the key is turned and
the battery indicator lights come on which is also situated on this same unit, the
speed sensor defaults to the low setting. When the bike is pedalled to a speed
of 4kph the bike is safe to be ridden with this setting.
• If extra power is required for hills or less physical energy then pressing the throttle
button to medium or high, more power will be delivered.
• The range of the battery will be shortened on a medium or high-power setting.
• If the red button is pressed so that none of the low, medium or high lights are on
then the bike can be ridden as a normal bike with no assisted power.
• There is a thumb throttle provided on the handlebar grip. There is a red
button by the throttle which, when pushed in, activates the throttle. Ensure that
it is only pushed in when the throttle needs to be activated. To use the throttle
start pedalling as normal and once you have reached the speed you wish to
travel at then maintain the throttle in that position.
After the throttle is used you can stop pedalling and the motor speed will be maintained.
Obviously, if the bicycle is used under throttle only without pedal assistance then the range will be substantially reduced.
• It is important to always use the pedals to assist on hills as use of throttle only
can put too much strain on the motor.
• When approaching a hill, it is very important to be in the correct gear, one that
is suitable for the terrain, so that pedalling is comfortable and helping the bike in
its forward motion. Before the hill and up the hill the bike needs to be travelling
at about 10kph for the motor to be effective. At speeds lower than this the motor
cannot generate enough power to assist effectively and will be under excessive
strain; persisting to climb a hill with the motor under excessive strain will cause
damage to the motor. Used correctly the bike will assist in all but the very
steepest of hills.
• Under no circumstances should a hill be attempted using only the throttle. The
motor is not capable of producing enough power and will result in serious
• KiniSys electric bikes have a range of gears controlled by rapid fire or revo shifters.
(Remember you must pedal whilst changing gears).
All other operations of your KiniSys Electric bike are as per a normal pedal cycle.
The wheels should be centred in the fork or dropouts, if you hear any irregular
noise from the wheels then take to your nearest cycle shop to have them
looked at and possibly repaired.
The wheels should rotate smoothly without wobbling from side to side, if this happens, please ensure they are fastened correctly.
You can check the bearing play of the hubs by lifting the bicycle and
spinning the wheel, it should continue to spin for several times after you have
stopped spinning manually.
To check the play of the hubs, try to move the rim from side to side between the
forks, no substantial play should exist.
If you detect play or if the wheel is difficult to turn, the bearing must be adjusted or replaced. Please contact your local bicycle dealer to have the hub bearings adjusted or new bearings fitted.
The rims should be smooth and without cracks, breaks or bulges.
Check the tension of the spokes regularly, the same tension should apply to all
spokes, if there is some minor loosening of the spokes you may need to tighten
the nipples but we do recommend you take it to a local dealer. If there is a loose
spoke or the rim has side play of more than 4mm, we recommend you
immediately take your bike to a local bike dealer to be repaired. Riding with loose
spokes will cause the wheel to fail.
Inflate your tyres to the pressure embossed on the sidewall before use. Every
time you ride make sure the tyres are inflated according to the psi as stated on
the sidewall of your tyre (normally 50psi). Improper tyre pressure will make riding
more difficult, cause excessive wear and premature failure of the tyre. The tyre
should be properly seated in the rim and the fitting of the tyre bead should be
checked. If the tube is pinched between the rim and the tyre it will fail when
inflated. Make sure the tyre is not cracked or worn unevenly. Check the tyres for
bulges. Check and make sure that the valve stem is straight in the rim. Irregular
tyres should be replaced immediately.
Handlebar and Control Unit:
To straighten the handlebars, turn the stem binder bolt to loosen it and
straighten the handlebars so that they are level with the front wheel. Once
straight tighten. Loose or damaged grips on your handlebars are dangerous. If
your grip comes off you could lose control of your bike.
Riding with brakes that are worn or damaged, or with worn cables or wheels that
are in poor condition may result in losing control of your bike. Wet weather may
hinder your brake performance so please take extra care in these conditions.
Before each ride check to make sure your brake cables are free of obstacles and
are working properly before operating the bike.
Power On / Off:
The power on and off is controlled by pressing the ON / Off button located on the LED/ LCD control unit. The Control Unit located on the handlebars also indicates the charge level of the battery.
Batteries / Fuse:
The battery is a 36v lithium battery and must not be tampered with in any way.
Do not attempt to open any of these lithium batteries, doing so may cause
chemical, electrical or fire hazards.
To maintain a smooth operation of the chain and the gear cogs put a
small amount of lubricating oil on them every 2 months or sooner if they look dry.
• Before riding, make sure that the battery is not fully discharged.
• Check that the air pressure in the tyres is normal (50psi).
• Check that the front and back brakes are working.
• Check that the front and back wheels are securely fastened.
• Check that the seat and handlebars are also securely fastened.
• The brakes will cut the motor out when riding so there is never any resistance
• Pedalling will lengthen the life of the battery and motor.
Useful Cycling Tips:
• Turn off the battery and remove the key when parked.
• Only turn the battery on once you are on the bicycle and ready to go, making
sure that the red button that controls the accelerator is not pushed in, if it is you
may accidentally touch the accelerator while pushing or moving the bike and
initiate the battery and the bike will jump forward possibly causing you to injure
yourself or damage the bike.
Your bike needs servicing at regular intervals in order to keep it safe and for it to
operate to its maximum potential. The 1st service (which is free of charge) is
recommended at 6 weeks, the 2nd and subsequent services at 6 monthly
Remember to check all nuts and screws before and after the first ride. This will
need to be repeated after a week or so of riding and periodically to maintain safe
use of your KiniSys bicycle.
Cables may also stretch a little during the first few uses. Brakes and gears may
need to be adjusted after the first few days to ensure correct operation. Refer to
your local cycle shop if you are not familiar with this operation.
Your KiniSys bicycle uses standard cycle parts wherever possible. Items such as
tyres, tubes, lights, brake pads/blocks and cables may be obtained from your
local cycle shop or retailer.
Specialist parts such as the motor, battery, sensors and frame components are
only available from KiniSys Electric Bikes.
Optional items such as gel seats, straight or extended handlebars etc. are all available to fit, and most standard cycle accessories should fit Kinisys bikes.
Kinisys Electric Bikes is happy to provide accessories to meet your needs.